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WhatsApp automation and CRM for Indian businesses.

The repeat work handed to software instead of people. WhatsApp auto-replies and order updates, leads routed and followed up inside a CRM, AI assistants that answer the common questions and hand over to a person when it matters.

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What we automate

Built on the official WhatsApp Business Platform and the tools you already use, so nothing gets your number blocked.

01

WhatsApp Business API set-up

Verified business account, approved message templates and a number that stays in good standing. Our guide on WhatsApp marketing without getting blocked explains the rules.

02

Auto-replies and order updates

Instant replies to enquiries, catalogue sharing, order confirmations, shipping updates and payment reminders inside WhatsApp.

03

AI agents and support chatbots

Assistants that answer common questions in Hindi and English, qualify the enquiry and hand over to a person when it matters.

04

CRM and sales automation

Leads from your website, ads and WhatsApp routed, tagged and followed up automatically. See what a CRM is and when a small business needs one.

05

Lead capture and qualification

Forms and flows that collect the right details and sort serious enquiries from noise before they reach your team.

06

Reporting and dashboards

Data from your ad accounts, store and CRM pulled into one report you can trust, refreshed without anyone copying numbers.

Who it is for

A good fit, and an honest no.

We would rather say the cheap fix than sell a retainer you do not need.

Good fit for

  • Businesses answering the same WhatsApp questions all day
  • Sales teams chasing leads by hand from a spreadsheet
  • Stores that want order updates and reorders handled on WhatsApp
  • Service companies with field staff, quotations and maintenance schedules

Probably not for

  • Bulk marketing blasts from a personal WhatsApp number
  • Anyone who wants automation without a person available for the hand-over

How it runs

Growth audit first. Always.

We do not quote a retainer before we have seen where the money is leaking. How every project runs.

01

Map the repeat work

We sit with the people doing the work and list what repeats: questions, follow-ups, updates, data copied between tools.

02

Design the flows

Each repeated task replaced by a flow, with the hand-over to a human agreed in advance.

03

Build and connect

WhatsApp API, CRM, website forms, store and ad accounts connected. Templates submitted for approval.

04

Train and report

Your team trained, a monthly report on response times and leads handled, and a backlog of the next automations.

Questions

Before you get in touch.

Do I need the official WhatsApp Business API?

For automation at any real volume, yes. The free WhatsApp Business app cannot run flows or templates, and bulk sending from it gets numbers banned. We set up the official platform for you.

Which CRM do you work with?

The one that fits how your team works. For small teams that can be a simple purpose-built tool; for larger sales teams, an established CRM. The audit recommends one with reasons, and you own the account.

Can the chatbot speak Hindi?

Yes. Assistants can answer in Hindi, English or Hinglish and switch to a person for anything they are not sure about.

What does WhatsApp messaging cost?

Meta charges per conversation or message, and the rates change. Our news story on WhatsApp charging for service messages explains the latest change, and we size flows so they stay worth the cost.

Will automation replace my team?

No. It removes the repeat work so your team can spend time on the conversations that need a person. Every flow has a hand-over point built in.

Answering the same questions all day?

Tell us what repeats. We will show you which parts can be handed to software first.

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